We know our own backyard better than most and take pride in showcasing its hidden gems.

We operate as a full-service Destination Management Company (DMC), or simply as support based on your specific needs. 

Our local connections and relationships with preferred suppliers enable us to access exclusive money can’t buy experiences as well as maximise your financial investment by providing discounted pricing.

We work as extension of your team:

  • Bespoke itinerary creation   

  • Sourcing and booking of restaurants, venues, social activities, transportation and more 

  • Private charters 

  • General ground logistics 

  • Entertainment and themeing 

  • On-ground support and delivery with experienced local Account Managers and Tour Guides 

  •  Memorable gifts for delegates 

  • Pre or post travel arrangements for delegates


“Congratulations to you, Hayley, Danielle and the whole Incentive Lab team for your excellent work. Everything was managed smoothly and efficiently and, most importantly, the friendly welcoming atmosphere made everyone feel comfortable and well looked after. The responses have been extraordinarily positive. Everyone loved Melbourne and were blown away by what it has to offer, and that was enhanced by the events you arranged.”

Principal, International Academy of Family Lawyers